How a job goes.
Same way you'd handle a job. Someone rings about a leak — you don't quote it over the phone. You go take a look, say what's wrong and what it'll cost, and they decide. That's us, for your online setup. Here's the longer version.
The shape.
This part we'll put our name to.
You get in touch — or just reply to the message that brought you here.
We look from the outside. Your Google listing, Apple Maps, your website, your reviews. No passwords, no access to anything, nothing to sign.
You get what we found in plain English — one call or one email, your pick. If nothing's worth fixing, we say that, and that's the end of it.
If something is worth fixing, you get one number, before any work starts. One job, not a retainer. There's nothing ongoing to cancel, because there's nothing ongoing.
Everything we build sits in your name — your Google account, your Apple ID, your Drive. We hand back any access at the end, and we keep no passwords.
The order.
Fixed, and we hold to it.
Ownership before edits.
A profile stuck in an old web guy’s account has to come home before anything on it gets changed.
Google before Apple.
Apple cross-checks your details against your Google listing, so Google settles first.
One change a week on Google — on purpose.
Plumbing is a high-spam category, and a burst of edits is one of the strongest suspension triggers Google has.
Slow here isn't caution for its own sake. It's the same rule we'd give you if you were doing it yourself. Most jobs land inside a week or two — a tangled one takes longer, and you'll hear that at the quote, not after.
After.
This part is yours.
When something drags, you hear it from us first — what it means, and what we're doing about it.
When it's done, you get the handover: the playbook Doc in your Drive that says what's been set up, what to touch and what to leave alone.
And the standing promise, same as everywhere else on this site: if we disappeared tomorrow, nothing you've got stops working.